make sure customer has a computer and knows how to use it! make sure you (the webservant) have a non-free email account. most hosting companies reject free email accounts on signups. make sure customer has a non-free email account that is not going to go away. especially if they are doing e-commerce. it could be a free email account later, as long as they login to it regularly. 1 week, import old site 1 week+, get images 1-3 weeks, site design 1 day, choose DHTML menu or Flash menu 3 hours, (optional) PICS/RSACi ICRA.org meta tags 2 hours, meta tags - description. will probably need to work with customer. 1 week, meta tags - keywords research. will probably need to work with customer on their marketing research, or have them pay you to do the marketing research with google adwords. Hope you know a lot about their industry! 1 day, meta tags - keywords. 2 hours, meta tags - robots 2 hours, meta tags - cache 2 hours, meta tags - expires 10 min., robots.txt 1-8 hours, make banner image for link on other web sites 1-3 weeks, PHP development 10 min., webmaster email redirect 10 min., other email redirect 1 day, get web hosting 2 hours, get database space 1 hour, create database 1-3 weeks, PHP test/debug 1 week+, gather external links & make links page 1 hour, site upload 5 minutes-2 hours, burn cd 1 hour, extensive site testing (url checks, media checks, image checks) 3 days, notify sites that potentially link to this site 1 hour, Link sites in with any banners 1 day, make cd/dvd's of web site for customer and get it to them 2-8 hours, search engines submit 1 hour-90 days, search engine crawler turnaround